Delivery Details

Postage is £3.99 per order by Royal Mail first class to be signed for. Orders are usually despatched within 2 working days.

Returns Policy

Goods must be returned within 28 days with a copy invoice for an exchange or refund and must be in the same condition as they were received, in the original packaging. Refunds will be made as original payment method for the cost of the goods; we regret that postage costs are not included in refunds. We will not accept any returns after 28 days; however this does not affect your statutory rights.

Please send returns to:
Soles
10 Westgate
Ripon
North Yorkshire
HG4 2AT

Gift Vouchers & Loyalty Card

We are currently unable to accept gift vouchers as a method of payment online. We cannot issue stamps for Loyalty cards given in store and discount cannot be claimed online at present.